Frequently Asked Questions
Do you ship worldwide?
Yes! Shipping is free, too!
How do I clean and care for my rug?
Shore Rugs™ can be easily wiped clean or rinsed with water and cleaning detergents if necessary. They can also simply be hosed off. If a spill occurs on the rug, be sure to clean the rug itself and the surface underneath the rug, as the spill might have penetrated to the floor below. The silicone cord material is very resistant and can not be stained. After washing or after prolonged usage, a light amount of talcum or baby powder can be applied to the rug to renew its supple texture. Please visit our Care Guide for more information.
How long will it take for my rug to arrive?
As soon as we receive your payment, we will begin production of your rug. Please allow 3 to 6 weeks for production and another 2 to 8 days for shipping. We do also occasionally hold stock of various rugs styles and sizes. We will note this availability on the product pages of the in-stock rugs. Otherwise, please contact us to inquire about what we have in stock at the moment.
How will I receive my rug?
Your rug will come neatly rolled up in a Shore canvas bag. An added layer of cardboard will keep your rug extra safe.
Where can I use my rug?
Our rugs are durable and amazing to stand on. This makes them ideal to be used underfoot at standing desks. But thanks to their bold visual appeal and waterproofness, they also work great indoors in bedrooms, bathrooms, kitchens or living rooms as well as outdoors year-round on terraces, poolside, or even on boats and yachts. Our rugs have a nice weight to them; they will not blow away in the wind!
The material Shore Rugs are made of is not affected by sustained submersion in either fresh or salt water and offers excellent thermal stability to withstand the extremes of temperature from -50°C up to 200°C and also resistance to UV and Ozone.
Can I walk on my rug with shoes?
Absolutely! In addition to being very comfortable barefoot, our rugs perform wonderfully with shoes or socks.
How thick are the rugs? How heavy?
Shore Rugs™ have a thickness of about 3cm (1.2 inches). A Shore Rug of 1 square meter weighs roughly 11kg (1 square foot weighs roughly 2.25lbs).
How do Shore Rugs promote wellness?
Shore Rugs offer cushioned support as well as a textured, dynamic surface which provides proprioceptive feedback to promote wellness. Heightened proprioception improves the balance skills necessary to maintain stability, agility, and coordination skills. Please check out our about page for more information on wellness.
How quickly do the rugs dry?
The rugs are completely waterproof. The open weave structure allows water to evaporate very easily from underneath the rugs and moisture will not get trapped. Our rugs are also not affected by sustained submersion in either fresh or salt water.
Can I get a rug custom made to my specifications?
Of course! Please contact us to discuss what you are interested in. We can make rugs in both custom colours, sizes, and shapes. For custom orders, we generally have a production time of 4 to 8 weeks, unless otherwise noted. Please note that we do not accept returns on custom rugs.
Are Shore Rugs eco-friendly?
All our rugs are hand-woven using a custom engineered synthetic silicone cord which is made entirely in the UK; we control its production and composition. Our cord is made of a very high grade of silicone. Silicone is considered to be a very safe with virtually no toxic effects. Unlike traditional fibre-based rugs, Shore Rugs do not require the use of any underlays, which are often made of toxic PVC plastics or other materials. Shore Rugs are also hypoallergenic and will not wear down and create dust. Please visit our Sustainability page for more information.